Website Redesign

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Welcome

We’re excited to share that the City of Missoula’s main website is getting a major upgrade! Our goal is simple: make it easier for you to find what you need, access services online, and enjoy a modern, user-friendly experience.

Why Are We Updating the Website?

Our current site has a lot of old information—some dating back to 2008—which makes it hard to find what matters most. This redesign will help us serve you better.

What Will Change?

We’re doing a full update of the site. Here’s what’s included:

  • Remove old and unnecessary content
  • Streamline records requests
  • Fix broken links and other issues
  • Make the site easier to use and more accessible
  • Improve online forms and services
  • Organize menus so information is easier to find
  • Update the design for a modern look
  • Improve mobile responsiveness
  • Give Parks and Recreation its own menu (it’s our most visited section)

Why Now?

Every five years, we get a design update from our website provider. Instead of just changing the look, we’re improving the whole experience:

  • Meet current and future accessibility standards
  • Make sure important information is easy to find
  • Improve online services for residents

When Will This Happen?

  • We’ve already started removing old content.
  • New tools will roll out over the next few months.
  • You’ll see changes throughout the year.
  • The new design and menus will launch near the end of 2026.

Want updates? Subscribe to this project for regular news.

How Much Will It Cost?

  • The redesign is part of our hosting package.
  • The City appropriated one-time funds for this project as part of the Fiscal Year 2026 budget.
  • Cost for setup and testing: $30,323 in 2026.

What’s Next?

We’ll keep improving the site by:

  • Removing outdated content
  • Making current information easier to find
  • Using your feedback to guide updates

Welcome

We’re excited to share that the City of Missoula’s main website is getting a major upgrade! Our goal is simple: make it easier for you to find what you need, access services online, and enjoy a modern, user-friendly experience.

Why Are We Updating the Website?

Our current site has a lot of old information—some dating back to 2008—which makes it hard to find what matters most. This redesign will help us serve you better.

What Will Change?

We’re doing a full update of the site. Here’s what’s included:

  • Remove old and unnecessary content
  • Streamline records requests
  • Fix broken links and other issues
  • Make the site easier to use and more accessible
  • Improve online forms and services
  • Organize menus so information is easier to find
  • Update the design for a modern look
  • Improve mobile responsiveness
  • Give Parks and Recreation its own menu (it’s our most visited section)

Why Now?

Every five years, we get a design update from our website provider. Instead of just changing the look, we’re improving the whole experience:

  • Meet current and future accessibility standards
  • Make sure important information is easy to find
  • Improve online services for residents

When Will This Happen?

  • We’ve already started removing old content.
  • New tools will roll out over the next few months.
  • You’ll see changes throughout the year.
  • The new design and menus will launch near the end of 2026.

Want updates? Subscribe to this project for regular news.

How Much Will It Cost?

  • The redesign is part of our hosting package.
  • The City appropriated one-time funds for this project as part of the Fiscal Year 2026 budget.
  • Cost for setup and testing: $30,323 in 2026.

What’s Next?

We’ll keep improving the site by:

  • Removing outdated content
  • Making current information easier to find
  • Using your feedback to guide updates
  • Survey Results

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    We appreciate everyone who took part in our website survey—about 300 responses in total! Your input is helping us make big improvements.

    Here’s what we learned:

    • Most users told us finding information can be challenging.
    • Many users said the site could work better on mobile devices.
    • Online services have room to improve, and we’re excited to make them better.

    Your feedback is guiding our redesign. We’re focused on creating a site that’s easier to navigate, mobile-friendly, and offers better online services. We want to hear from you as we make these changes.

    Share your comments and ask questions using the tools on this page, and subscribe for updates.

Page published: 25 Feb 2026, 02:35 PM